Refund Policy

At KYLORATHA, we are dedicated to providing our customers with high-quality products and superior service. Our refund policy is designed to ensure customer satisfaction while maintaining fairness and transparency. Please review the following terms and conditions regarding refunds on purchases made through kyloratha.com.

Eligibility for Refunds

Refunds are eligible under the following conditions:

• The item must be unused and in the same condition that you received it.
• It must also be in the original packaging.
• Refund requests must be made within 30 days of purchase.

Non-refundable Items

Certain types of goods are exempt from being refunded, including:

• Gift cards
• Downloadable software
• Perishable goods

Refund Process

To initiate a refund, please contact our customer service team at [email protected] with your order details. Our team will guide you through the steps for returning your product and processing your refund.

Contact Us

If you have any questions about our refund policy, please don't hesitate to reach out to us at [email protected], or call us at (555) 123-4567. Our customer service team is available Monday through Friday, 9 AM to 5 PM.